FAQ's
What are the check-in and check-out times?
Guests can check in from 2 PM onwards. Check-out time is at 10 AM. If you need to check in earlier or check out later, please contact us in advance and we will do our best to accommodate your request.
Is there a deposit required to secure a booking?
Yes, to secure your booking a one night's deposit is required at the time of booking. The remaining balance is payable on arrival. We accept payment by debit card, Visa, Mastercard, or bank transfer. If you need to cancel your booking, please see our cancellation policy for details on refunds.
Is there onsite parking available?
Yes, we have free onsite parking available for our guests. You can park your car close to your room, so you don't have to worry about carrying your luggage too far. We do recommend that you lock your car and keep your valuables out of sight.
What are the accepted payment methods?
We accept payment by Debit Card, Visa, Mastercard, or bank transfer. If you choose to pay by bank transfer, please ensure that you include your booking reference number and the name under which the booking was made. If you have any questions about payment options, please contact us.
Is there free wifi?
Yes, we do offer free Wi-Fi.
What is the cancellation policy?
We understand that plans can change, which is why we have a flexible cancellation policy. If you need to cancel your booking, please let us know as soon as possible. We require 72 hours notice for cancellations. Cancellations made within 72 hours of the arrival date will be charged a cancellation fee equivalent to one night's stay. If you fail to show up for your booking without giving us notice, you will be charged the full amount of your booking. If you have any questions about our cancellation policy, please contact us.